We are hiring a Service Delivery Officer for Branch Banking to manage Dharamshala customer service requests, ensure compliance, and support banking operations. If you have excellent communication skills and a strong understanding of banking processes, apply now!

Job Title: Service Delivery Officer – Branch Banking
Job Type: Full-Time
Location: Dharamshala Himachal Pradesh
Experience: 0-3 years
Education: Graduation in any field

Key Responsibilities to Apply Branch Banking jobs in Dharamshala

• Handle Dharamshala customers service requests and ensure timely resolution.
• Generate and maintain business MIS reports.
• Ensure compliance with audit and regulatory requirements.
• Coordinate with CPC/RPC/Investment desks for account openings.
• Manage customer complaints and ensure resolution within TAT.

Required Skills & Qualifications

• Strong customer service and relationship management skills.
• Excellent communication skills with a polite and professional attitude.
• Basic knowledge of Microsoft Excel for MIS reporting.
• Geographical knowledge of Dharamshala areas.
• Understanding of banking norms and operational processes.

Why Join Us?

• Competitive salary package & banking mis jobs opportunities in Dharamshala.
• Work with a leading banking institution.
• Gain experience in customer service and banking operations.
• Supportive and professional work environment.