We are looking for a Customer Experience Manager to oversee B2C sales in 24 Parganas, West Bengal. In this role, you will be responsible for ensuring a positive customer journey and driving sales growth.

The Customer Experience Manager will play a key role in developing strategies to enhance customer satisfaction, managing sales teams, and analyzing market trends to optimize sales performance.

• Lead and motivate sales teams to meet and exceed targets
• Implement customer-centric strategies to improve overall satisfaction
• Analyze sales data to identify opportunities for growth
• Collaborate with marketing teams to align sales and promotional efforts
• Provide feedback and coaching to team members for continuous improvement

• Proven experience in B2C sales management
• Strong communication and leadership skills
• Ability to analyze data and drive strategic decision-making
• Excellent problem-solving abilities

• Competitive salary and performance-based bonuses
• Health insurance and retirement benefits
• Professional development opportunities

This position offers a great opportunity for a motivated individual to make a significant impact on B2C sales in 24 Parganas, West Bengal. Join our team and be part of a dynamic and rewarding work environment.

We look forward to receiving your application and welcoming you to our team!