Job Overview: Join our team as a Customer Relationship Assistant Manager and play a vital role in maintaining strong connections with our clients. You will be responsible for overseeing customer interactions, ensuring satisfaction, and fostering loyalty.

Job Details: As a Customer Relationship Assistant Manager, you will work closely with the customer service team to address issues, resolve complaints, and enhance overall customer experience. Your role will involve analyzing feedback, implementing improvement strategies, and collaborating with various departments to meet client needs.

• Manage customer inquiries and escalations.
• Develop and implement customer retention strategies.
• Monitor customer satisfaction levels and feedback.
• Train and support customer service representatives.
• Collaborate with sales and marketing teams to enhance customer engagement.

• Excellent communication and interpersonal skills.
• Proven experience in customer service or related field.
• Strong problem-solving abilities.
• Ability to work effectively in a team environment.

• Competitive salary and benefits package.
• Opportunities for career growth and advancement.
• Training and development programs.

Other Details: This position is based in a dynamic environment in Tirunelveli, Tamil Nadu, where you will have the chance to make a meaningful impact on customer relationships and contribute to our company's success.

We welcome dedicated individuals who are passionate about customer service and ready to take on this rewarding challenge. Join us in Tirunelveli, Tamil Nadu, and be part of a team that values customer satisfaction and professional growth.