Job Overview:

We are seeking individuals to join our team in the Shimla, Himachal Pradesh area for a Customer Service role in a BPO-Call Center environment. This position involves handling customer inquiries and providing assistance through voice processes.

Job Details:

This position requires interacting with customers over the phone, addressing their concerns, and ensuring a positive customer experience through effective communication.

Responsibilities:

• Responding to customer inquiries promptly and professionally
• Resolving customer issues efficiently
• Providing accurate information to customers
• Documenting customer interactions
• Meeting performance targets

Requirements:

• Excellent communication skills
• Customer service experience preferred
• Ability to work in a fast-paced environment
• Basic computer knowledge

Benefits:

• Competitive salary
• Career growth opportunities
• Training and development programs

Other Details:

This role offers a dynamic work environment in the Shimla, Himachal Pradesh area with opportunities to enhance customer service skills and grow within the industry.

We welcome dedicated individuals who are passionate about customer service to apply and be part of our team dedicated to providing exceptional service in the Shimla, Himachal Pradesh area.