Urgent HiringCustomer Support Associate in Jamshedpur JH

Full Time 2 days ago
Employment Information

Job Overview: Join our team as a Customer Support Associate in Jamshedpur, Jharkhand. You will be responsible for assisting customers with inquiries, troubleshooting technical issues, and providing excellent service.

Job Details: As a Customer Support Associate, you will be the first point of contact for customers seeking assistance. You will handle incoming calls, emails, and chat messages to address their needs promptly and professionally.

Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely manner.
  • Provide technical support for products and services.
  • Ensure customer satisfaction by delivering exceptional service.
  • Document and track customer interactions and resolutions.
  • Collaborate with team members to improve processes and customer experience.
Requirements:
  • Excellent communication skills.
  • Ability to multitask and prioritize tasks effectively.
  • Problem-solving skills and attention to detail.
  • Previous customer service experience is a plus.
Benefits:
  • Competitive salary.
  • Health and wellness benefits.
  • Opportunities for growth and career development.

Other Details: This is a full-time position based in Jamshedpur, Jharkhand. Training will be provided to ensure you are equipped to handle customer inquiries effectively. We value teamwork and are committed to providing a positive work environment for our employees.

We welcome enthusiastic individuals who are passionate about customer service to apply for this role and be part of our dedicated team in Jamshedpur, Jharkhand. Join us in making a difference in the lives of our customers!