Job Detail
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Job ID 820640
Job Description
Dhani Loans and Services is hiring Collection Officers in Indore. This role involves field-based work in collection and recovery management for personal loans. Candidates interested in BFSI jobs and willing to work in field collections are encouraged to apply.
Position:Â Collection Officer – After Lead
Department:Â Collection and Recovery Management
Product:Â Personal Loan
Work Location: Indore, Madhya Pradesh (Nearby areas assigned as available)
Key Responsibilities
- Manage assigned debt collections as per company policies.
- Track and collect overdue payments within the assigned Indore territory.
- Conduct regular branch visits to monitor daily collections.
- Maintain daily collection dashboards and report to senior management.
- Address and resolve client issues by coordinating with relevant departments.
- Effectively handle customer/merchant complaints.
Qualifications
- Experience:Â 0-3 years in collections, preferably with consumer, small business, or gold loans.
- Education:Â Minimum of Graduation in any field (Postgraduates are welcome).
- Local Knowledge:Â Native or local to , Indore, Madhya Pradesh.
- Computer Skills:Â Proficient in MS Office and email communication.
Skills and Competencies
- Strong communication skills in Hindi, , and English.
- Knowledge of the collection process and the Indore, Madhya Pradesh road network.
- Strong command of authority combined with humility and sincerity.
- High enthusiasm, diligence, and commitment for long-term work.
- Excellent convincing and negotiation skills.
- Professional approach to customer interactions.
- Awareness of Collection Code of Conduct and local geography.
- Possession of a personal vehicle.
Dhani Loans and Services, a renowned Indian finance startup, offers a one-stop app with healthcare and finance products. Operating through the Dhani app, Dhani Services Ltd. provides consumers with digital healthcare and financial solutions, making it a prominent name in the BFSI sector.
How to Apply
Interested candidates can apply directly on Dhani’s Career Page under Collection Officer/Executive Jobs in Indore, Madhya Pradesh. Please complete the required fields and upload an updated resume. Selected candidates will be shortlisted for the next steps.
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