Mahindra Finance is urgently seeking a Collection/Operation Executive to manage our customer portfolio in Cooch Behar West Bengal. The ideal candidate should have a basic understanding of payment collection within the BFSI industry.

We are looking for young, smart, and talented individuals to support our Cooch Behar customers in the operations and collections departments. Join West Bengal's leading housing finance company to advance your career in the BFSI industry.

Position: Collection/Operation Executive
Location: Cooch Behar West Bengal
Department: Collections/Back Office
Qualification: Graduation in any field with prior experience in operations/collections

Job Overview:

Collections Department Vacancy
As a member of the collections team, you'll be part of a high-performing group responsible for systematic follow-ups and maintaining strong customer relations in Cooch Behar. Key responsibilities include:

• Building and maintaining positive relationships with customers in Cooch Behar WB
• Achieving 100% collection efficiency for the portfolio
• Regular follow-ups and timely reminders for customers
• Facilitating various modes of repayment, including digital options
• Supporting the business team by ensuring high levels of collection efficiency

Operations/Back Office Role
In this role, you will need a deep understanding of customer needs. Your responsibilities will include:

• Generating new business in Cooch Behar West Bengal
• Liaising with different teams, including Credit, Legal, Technical, and Collections
• Managing relationships with existing customers.

Qualifications:

• Must have completed graduation in any field
• Prior experience in operations/collections is essential
• Strong communication skills, with fluency in Hindi and
• Willingness to travel within Cooch Behar, as occasional visits to customer locations (10%) may be required
• A positive attitude is a must

How to Apply:
To apply for Mahindra Finance jobs in Cooch Behar, submit your CV through the career page or upload your most recent resume.

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